What’s the most important part of your online retail business? Your products? Critical, sure. Website layout, navigation, and product display? Integral to landing a sale, that’s for sure. Order fulfillment? Crippling if not managed correctly. However, the most important aspect is actually your customer base. Without them, there would not be much of a business [...]
Continue Reading...As online retailers expand their businesses to reach more customers without breaking the bank, order fulfillment and logistics become an even bigger concern. Where do you store all the merchandise that is coming in? How do you ship it out so that it reaches customers in as little time as possible? What do you do [...]
Continue Reading...Online retailers are working hard every day to keep up with technological advancements. From website design and checkout platforms to innovative marketing techniques, technology is making business more efficient – and more attractive. With the rapid rise of ecommerce, retailers need to educate themselves.. and what better way to do that than to attend the [...]
Continue Reading...Anyone in ecommerce (or in any business, for that matter) knows that it costs much more to acquire a new customer than to retain an old one. Loyal customers are what retailers need, especially in a hyper-competitive online world. But you need to move beyond ‘loyal’ to the other ‘L’: lifetime. Investing in the lifetime [...]
Continue Reading...The holiday season is the craziest time of year for ecommerce retailers, who have both their hands and warehouses full from November through January. It can be a very profitable time for most brands, but if your order fulfillment processes get thrown off-track, the holidays can quickly become your worst nightmare. To compound the problem, [...]
Continue Reading...As you may know, our Missouri warehouse facilities are located in Louisiana – a little town situated on the beautiful Mississippi River. Not only does it make for some beautiful sight-seeing, but the town also has a rich history in river transportation dating back to the 1800s and beyond. Because it’s so close to the [...]
Continue Reading...It’s that time of year again – the world’s largest ecommerce event is almost upon us! IRCE (Internet Retailer Conference and Exhibition) 2012 is rapidly approaching, and it’s even bigger than last year – 16% bigger to be exact. This year’s event is back in the Midwest, at McCormick Place West in Chicago, from June [...]
Continue Reading...At the dawn of ecommerce, most online retailers were operating out of a single distribution center – most of the time near their headquarters, sometimes even inside of it. With this model, merchandise could be stored, picked, packed, and shipped out quickly. Sure, it sometimes took a week or so to get your package delivered [...]
Continue Reading...Are you a retail operations expert? Live and breathe everything from freight management, to fulfillment services, to warehouse coordinator, to contact center experiences? Well if you do, then you’ve probably heard about the Operations Summit conference that’s coming up next week, right? Just in case you’re an industry peer who hasn’t, the Operations Summit is [...]
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