In the mood for some good news?
Ecommerce is fast-paced (really surprising stat, I know), so staying up-to-date on the latest trends and acquisitions is important to shaping a profitable long-term growth strategy.
After this weekend, you’ll have to start thinking about fall.
What’s better than a record-setting holiday sales season?
For many direct-to-consumer retailers, outsourced order fulfillment is still this magical, misunderstood process – and a polarizing one at that.
Facebook: nowadays, it’s more than just a place to share cat memes and post passive-aggressive statuses about former ‘friends’ or ex-boyfriends.
Ah, catalogs – the first “direct-to-consumer” selling channel, long before Al Gore blessed us with the Internet (or something like that).
We’re back with 5 more things that customers expect from ecommerce retailers’ customer care.
So here’s the deal: simply being able to speak to a customer care representative does not define superior customer service in the eyes of today’s consumer.
As you prep the kiddos to head back to school (and ready your website, warehouses, and contact centers for the onslaught of consumers doing the same!), a little light reading may be the last thing on your mind.
Retailers: is your Holidays 2014 marketing calendar up-to-date?
I’m sure by now you’ve heard discussions about ‘net neutrality’ somewhere and how t-comm companies are clamoring to Congress to make a change.
Whether it’s the holiday season or your slowest season, some customers will send their orders back for any number of reasons.
A good user experience is tantamount to a successful ecommerce site – and it’s never more important than during the holiday season.
We’ve talked before about how fulfillment is a crucial and time-consuming aspect of ecommerce.
Are you the LeBron James of your ecommerce organization?
A 20111 study on Marketing Charts made an interesting discovery: nearly 61% of consumers said that they had abandoned their online purchase during the payment process due to concerns about the site’s security standards.
We’re back with more holiday prep tips for ecommerce retailers!
Ecommerce is the fastest-growing sector of the economy – and one that’s going to be around for awhile, too.