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Industry News
FIFTH GEAR Top Picks
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Ideas for Operational Excellence
 Opportunities for improving your retail operations don’t always come from a consultant. A little innovation and your internal team’s expertise might be all you need to make a change.
(Source: Multichannel Merchant)
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Resolutions for Catalog Retailers
 As catalog retailers battle rising postage costs and increasing operational expenses, it’s becoming crucial to find alternatives to increase efficiency.
(Source: Retail Online Integration)
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Make Customer Experience Matter
 The key to a great customer experience starts with an effective and proactive management program – here’s how to make yours work.
(Source: Multichannel Merchant)
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Make 2012 Your Best Year Yet
Want to do everything right this year? From email marketing to efficient operations to customer experience, check out this how-to guide for your 2012 plans.
(Source: Retail Online Integration)
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Which Retailers Rule the Web?
While books, stationery, and office items continue to be the most purchased items online, apparel and accessory shopping is quickly gaining ground.
(Source: Internet Retailer)
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Return to Profitability
The holiday buying season is officially over, but retailers are just now starting to deal with another inventory nightmare – product returns. However, there are ways to keep inventory returns profitable and preventable.
(Source: Retail Online Integration)
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Accelerating Commerce
Selections from the FIFTH GEAR Blog
One Size Fits One – a Lesson in Online Customer Service
From One Exec to Another – Get Out of Your Comfort Zone
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INDUSTRY EVENTS
RILA Logistics
Conference 2012
February 19-22, 2012
Dallas, TX
Data Driven Business Week
March 4-10, 2012
San Francisco, CA
NEMOA directXchange
Spring Conference
March 14-16, 2012
Boston, MA
Catalyst Conference
April 16-19, 2012
Las Vegas, NV
The Retail Summit
May 1-2, 2012
New York, NY
Operations Summit
May 2-3, 2012
Memphis, TN
Forum for Cross-Channel Merchants
May 7-9, 2012
Nashville, TN
IRCE 2012
June 5-8, 2012
Chicago, IL
Shop.Org Online
Merchandising Workshop
July 16-18, 2012
San Diego, CA
DOING BETTER BUSINESS
Quick Insights from FIFTH GEAR
A MULTI-CHANNEL
MARKETING TIP
Give shoppers some how-to help. Many vendors provide retailers with a wealth of informational reference content on their products. Put this content to work for you by posting on product pages. Shoppers will make better buying decisions when they have access to user, retailer or expert-created articles and videos on product usage.
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