Newsletter for Ecommerce and Catalog Retailers – May 11 2012

Industry News

Pick Better, Pack Faster

pick and packAn order spends a bulk of its time in the pick and pack process, so it’s crucial to find strategies that increase efficiency and save money.

(Source: Multichannel Merchant)

Will Wait for Free Shipping

free shippingA recent study shows that online customers would rather pay sales tax than shipping charges.

(Source: Internet Retailer)

What’s Your Value?

what is your valueJust like every product you sell, your business also has a value proposition. Move beyond products and pricing and learn how to convey your true value.

(Source: Practical Ecommerce)

Is It Time to Outsource Order Fulfillment

Holiday Hiring Made Easier

Seasonal workers who come in during peak season are vital to fulfillment success – so it’s no surprise that retailers are changing the type of people they hire as temp employees.

(Source: Internet Retailer)

Avoid Contact Center Crises

Are you managing your agents against the right deliverables? Find out if you’re paying attention to details that make sense for your business.

(Source: Multichannel Merchant)

Should You Drop Ship?

Drop-shipping has both its benefits and challenges for online retailers and their fulfillment houses. Ask yourself the right questions to see if drop-shipping is a good fit for your business.

(Source: Practical Ecommerce)

Accelerating Commerce
Selections from the FIFTH GEAR Blog

It’s Almost Time for IRCE

Fifth Gear Employees: Dedicated to Their Jobs!

Creating Better Seasonal Warehouse Workers

Make Customer Love Last a Lifetime

Need More Reasons to Attend IRCE?