Engraving, embroidery, wood cutting, and glass cutting. Personalization is not only an additional product offering that customers love; it’s also an excellent up-sell opportunity for retailers. Our in-house facilities make it happen – and we do it with the highest quality control standards around.
Who We Work With
From bathtubs to baby clothes, Fifth Gear can fulfill a wide range of products for retail customers at all ends of the direct-to-consumer spectrum. However, we’ve developed significant expertise in several niche areas and can provide customized solutions that increase customer loyalty and add value for these markets.
Fifth Gear Warehouse Technology
Our proprietary platform was designed specifically around retailers with established multi-channel operations. It includes a massive toolset for managing every aspect of the retail business, from receiving to shipping and everything in between. Beyond the operational aspect of our platform, it's also run from a single database housing the information from all areas of your business – from order management to website hosting and infrastructure.
There is no software to purchase, license, or learn. We use our technology for you to deliver a hands-off service that just makes sense.
- Flexible platforms that accommodate your business processes
- Customized reporting for full visibility into your business
- Accepts all major credit card processors for your customers
- Browser-based interface for seamless customer service and ease of use for contact center agents
- Single database records all customer interactions, account history, etc.
- Customer information updated in real time across all access points
Hosting and Infrastructure
- Multiple, disparate data hosting with full redundancy
- Expertise in communications, networks, and the latest in server virtualization technology
- Reporting platforms that allow customers to see their business grow
- Accommodation for more 3rd party systems and providers for your convenience
- 100% real-time communication across all business functions
You provide the business vision; we’ll provide the technological brawn. With nearly thirty years of experience in retail technology development, Fifth Gear’s systems and infrastructure are the foundation for our customers’ success.