Our Story

The Fifth Gear story begins with two industry-leading providers whose wealth of expertise were consolidated to create the single source for direct retail growth that is now Fifth Gear.  Our rich history, long-term industry expertise, stable foundation, and combined leadership have resulted in Fifth Gear’s innovative approach to serving its retail clients’ operational needs in today’s multi-channel marketing environment.

fulfillment services

A History of Strength

Stark Bro’s Fulfillment Services had been an industry leading provider of outsourced warehousing, order fulfillment, and contact center services since 1982, beginning as a subsidiary of Stark Bro’s Nurseries more than a century and a half before.  Acquired in 1994 by Foster & Gallagher, a $400 million catalog marketer with more than 20 catalogs, Stark Bro’s acted as the company’s operations and fulfillment provider, as well as that of other independent catalog companies.  In 2007, Stark Bro’s came under new ownership within the Sigma Holdings family of companies, operating closely with its long-time industry partner, Sigma Micro. 

Sigma Micro had served direct retailers for nearly 30 years with industry-leading order management software.  Their technology solutions have been trusted by some of the nation’s most successful retailers for operations and ecommerce management.  Sigma Micro has created robust, multi-channel commerce solutions that manage every function of a direct-to-consumer retail.

Becoming Fifth Gear

In early 2010, Indiana-based Sigma Micro and Missouri-based Stark Bro’s Fulfillment announced their official consolidation under a new brand, Fifth Gear Read More

With the combined power and expertise of these long-time industry leaders under one roof, Fifth Gear is a single source provider for fulfillment services, contact center services, ecommerce and internet marketing.  We allow direct merchants to scale their businesses without building their own costly infrastructure or expertise.

The launch of Fifth Gear marks the next stage of our strategic vision which began with the acquisition of Stark Bros in 2007.  We’re lowering the barriers to growth for retailers who want to build profitable direct commerce channels.”
Al Langsenkamp, Chairman & CEO


“We have formed Fifth Gear to provide our clients a true operational growth platform. The collective capabilities of our two companies have been integrated to provide a unique and compelling offer to the direct retail industry.”
Matt Konkle, President

Fifth Gear maintains technology and administration headquarters in Indianapolis, IN, with major fulfillment and customer contact center operations in Missouri and Pennsylvania.

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