Who Is Fifth Gear?
A single-source provider for order fulfillment services, contact center services, e-commerce management, and internet marketing, Fifth Gear drives retailers forward.
We accelerate business growth for retailers and brand manufacturers across the nation who sell directly to consumers. Our flexible order fulfillment, contact center and marketing services let clients grow their ecommerce operations without the cost of adding new infrastructure or expertise.
Fifth Gear’s technology and administrative headquarters is in Indianapolis, IN. We operate major fulfillment and customer contact centers in Louisiana, Mo., and additional software development facilities in India.
- Half million square feet of warehouse space
- Three-day ground shipping coverage to 85% of U.S.
- Two customer contact centers with up to 250 agents
- Proprietary technology with nearly 30 years of direct retail experience
The Fifth Gear story begins with two industry leading service providers whose years of expertise were consolidated to create the single source for direct retail growth that Fifth Gear is today; one in operations and fulfillment, and one in the technology that makes retail businesses run.